We offer you amazing customer service – but that’s only one reason of many to visit us
Your service from us is unique and personalised to meet your eyecare needs. We provide our service for you at a time to suit you by appointment. We offer an excellent patient experience, and pride ourselves on having knowledge that’s easy to source (because we’re approachable). We know our stuff and are easy to understand. No jargon here!
Reasons to enjoy our comprehensive service
Our eye examinations last up to 45 minutes!
That’s longer than some chain opticians who routinely offer 20 minute appointments. This gives us the time to fully check your eye health and explain the results of your eye examination to you in the detail that you want. You’ll enjoy the luxury of time with us –as we want you to have a great experience and we’ll make sure it’s time well spent for you!
Our style consultations last as long as you need them to!
To ensure that you receive the best frames for you, our styling consultants will guide you through our extensive range to find the pair that suits you. We’ve been known to spend two or three hours with our clients trying on frames, advising appropriately and allowing customers to make their decision at a leisurely pace.
We understand that choosing a pair of frames is a big decision – that’s why we’ll give you all the time and advice you need to find the ideal pair.
Our range of frames is great for any budget!
We stock spectacles to suit all budgets and we will work with you, within your budget so no need to worry there. What’s more, our Platinum Club offers great discounts on frames.
You will experience individual customer service which is second-to-none from our great team!
Your eyecare experience is at the very centre of what we do. From the eye examination you receive to the frames and lenses we help you to select, we aim to leave you completely satisfied with every aspect of our service. We’re warm and friendly people – and we always make the extra effort just for you.
